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Title
Text copied to clipboard!Service Director Corporate Services
Description
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We are looking for a Service Director Corporate Services to oversee and lead the corporate services division within our organization. This executive role is responsible for ensuring the effective delivery of a wide range of support services, including facilities management, procurement, administrative support, and other essential corporate functions. The Service Director Corporate Services will work closely with senior leadership to align service delivery with organizational goals, optimize operational efficiency, and drive continuous improvement across all corporate service areas. The ideal candidate will possess strong leadership skills, a strategic mindset, and a proven track record in managing large teams and complex service operations. Key responsibilities include developing and implementing corporate service strategies, managing budgets, ensuring compliance with relevant regulations, and fostering a culture of excellence and customer service. The Service Director Corporate Services will also be responsible for identifying opportunities for process improvement, leveraging technology to enhance service delivery, and building strong relationships with internal and external stakeholders. This role requires excellent communication, negotiation, and problem-solving skills, as well as the ability to adapt to changing business needs. The successful candidate will have significant experience in corporate services management, preferably within a large or complex organization, and will demonstrate a commitment to upholding the highest standards of professionalism and integrity.
Responsibilities
Text copied to clipboard!- Lead and manage the corporate services division.
- Develop and implement corporate service strategies.
- Oversee facilities management, procurement, and administrative support.
- Manage budgets and ensure cost-effective operations.
- Ensure compliance with relevant laws and regulations.
- Drive continuous improvement and operational excellence.
- Foster a culture of customer service and professionalism.
- Identify and implement process improvements.
- Leverage technology to enhance service delivery.
- Build strong relationships with stakeholders.
- Report to senior leadership on performance and initiatives.
Requirements
Text copied to clipboard!- Bachelor’s degree in business administration or related field.
- Proven experience in corporate services management.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Strategic thinking and problem-solving skills.
- Experience managing budgets and resources.
- Knowledge of relevant laws and regulations.
- Ability to drive change and continuous improvement.
- Proficiency with business technology and systems.
- High level of professionalism and integrity.
Potential interview questions
Text copied to clipboard!- What experience do you have managing corporate services?
- How do you ensure compliance with regulations?
- Describe a time you improved a corporate service process.
- How do you manage large teams and multiple functions?
- What strategies do you use to optimize operational efficiency?
- How do you handle budget constraints?
- Describe your approach to stakeholder management.
- What technologies have you implemented to improve service delivery?
- How do you foster a culture of customer service?
- What is your experience with facilities management?
